At Marvella, we’re dedicated to delivering your favorite nail products quickly, safely, and reliably.

1. Shipping Locations

We proudly ship worldwide, bringing beauty and style to customers across the globe.

2. Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped promptly.

3. Estimated Delivery Time

Delivery times depend on your location:

• United States: 7–12 business days
• Canada & Europe: 7–15 business days
• Australia & New Zealand: 8–16 business days
• Rest of the world: 10–20 business days

Please note that these are estimated timeframes and may vary due to shipping carriers or customs delays.

4. Shipping Fees

Shipping costs are calculated at checkout.
We may offer free shipping promotions on selected orders or during special campaigns.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

6. Delays

While we do our best to ensure timely delivery, delays may occur due to:

• High order volume
• Weather conditions
• Customs processing

If your order is delayed, please contact us and we’ll assist you as quickly as possible.

7. Incorrect Shipping Information

Please double-check your shipping details before placing your order.
Marvella is not responsible for orders shipped to incorrect or incomplete addresses provided by customers.

8. Lost or Stolen Packages

Marvella is not responsible for packages marked as delivered but not received. However, we will support you in contacting the shipping carrier to resolve the issue.